Terms - Southern Medical Supply of Georgia

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Shipping

Your shopping cart reflects an estimated shipping cost, based on the shipping method you selected. This cost assumes all items in your cart are going to a single address within the contiguous United States. Some items may require special handling due to their size and/or weight, which will result in an additional charge. When we process your order we will make any necessary adjustments in shipping costs and notify you of changes via email. Rates are subject to change without notice.

Delivery

Items ordered before 1:00 p.m. EST may be delivered the same-day. The following conditions apply:

  • Delivery address is within 20 miles of business address.

  • Full payment has been received.

  • The item is in physical stock.

  • Doesn't require freight delivery service.


Call customer service for delivery at 678-369-1009.

Return Policy


  • You may return most new, unopended, unused items within 15 days of delivery for a refund.  Your refund will include the cost of the item, plus any applicable sales tax.

  • Items should be returned in their original packaging.  The original packaging must be completely intact.

  • Due to health and hygiene concerns, SMSG cannot accept returns or exchanges for some items.

  • All returns are subject to a 15% restocking fee.  

  • Special order items may be returned at the discretion of SMSG.

  • We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, not in the original packaging, or returned more than 30 days after delivery.  

  • If you would like to make a return or exchange, you must contact us by phone or email before returning any items. Items returned to SMSG without notification will not be eligible for a refund or exchange.

  • Sorry, shipping and handling costs are non-refundable.


Damaged or Defective Items

In the case of items damaged during shipment, please contact customer service immediately at 678-369-1009.

Site Policies and Modification


Please review our other policies posted on this website. We reserve the right to make changes to our website, policies, and terms at any time.


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